reason

Well, I can't remember everything...

Monday, 29 July 2013

Office 2010 SP2 activation fails with error 0x80070190

I have an Office 2010 deployment with SP2 updates copied into the Updates folder.

On a new install, if the Activation Wizard appeared, it would not activate, giving an error

An unspecified error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070190)

It seems the activation wizard is no longer automatically UAC prompting for elevated permissions.

To work around this, there are two options:

Using the Administrative Command Prompt, navigate to

C:\Program Files\Microsoft Office\Office14
 

or

C:\Program Files (x86)\Microsoft Office\Office14 

Then run

cscript ospp.vbs /act

The software activated using the MAK already provided by the Office Customisation Tool

Alternatively, if you navigate to where Office is installed and right click on an Office program and Run As Administrator eg. EXCEL, POWERPNT, WINWORD

Then GUI activation will succeed

If you are using Windows 7, you can press the Start button on your keyboard and type Word

Microsoft Word 2010 should appear at the top. Then hold down Ctrl & Shift keys, and press return. This will also launch the program as an administrator

The same also applies to Visio and Project. No Office product will activate unless performed from an administrative command prompt or explicitly running the program as Administrator

38 comments:

  1. thank you, just experienced this today. Running Word as admin solved the problem.

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  2. It works for me +1

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  3. Running Outlook as admin solved the problem.

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  4. Gracias, me salvaste con 2 PC.

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  5. Running as Administrator fixed for me! Thank you!

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  6. Fixed my problem !!!!! I first tried MS Mr. Fixit solution that bricked my system after messing with registry!!!! Thank You !!!

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  7. Thanks, running as Administrator fixed the problem.

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  8. This worked a treat. Another new "feature" from MS no doubt.

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  9. Looks like I have some work to do in terms of creating a script to do a silent install. Anyone have or had experience doing this for a work around?

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  10. "Shift + right-click, run as administrator" worked for me, too.
    Something certainly changed on Microsoft's side -- even a month ago this wasn't necessary.

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  11. Thank you, made my day, not hitting head in wall anymore, with failing activation :)

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  12. Running winword as admin also fixed this problem for me after MSFT FixIt(TM) #50669 did nothing to solve the problem.

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  13. worked...thanks a lot

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  14. run as adminstrator working for me also

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  15. great, thank you.

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  16. great suggestion, fixed the problem!

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  17. Tried ...Microsoft Fix it 50669 ... NO joy....(maybe UpperFilters should read UPPERFILTERS) ???
    Found your helpful tip of Ctrl+Shift Return at CMD line did the trick

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  18. Run any MS Office application as administrator fixed it for me too.
    I even logged in as a local administrator on the machine and still had to explicitly "Run as" as administrator.

    Thanks!!

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  19. Thanks a lot. It's saved me. I wonder why Microsoft does not tell us how can we do the activation properly? Why says the error message so nothing about it?
    Peter

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  20. The "shift + right click" run as administrator (hint form anonymus of 9 august) helped me sorting out the problem.
    Run as administrator was not visible in office at normal right click, to the contrary with other software, where at right mouse click "run as administrator" appears in the menu.
    Thanks a lot, folks!
    Wim

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  21. ¡Muchas gracias! Llévaba casi un mes con este problema y tu solución me funcionó perfectamente.

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  22. Right click on menu item Word, properties, compatibility (tick run as administrator) worked for me. Took 2 attempts though as firs run said I wasnt connected to the internet (which I was). Then unticked the box after activation. Long way around and lazy I know :D But thanks.

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  23. Worked like a charm! Thank you!

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  24. Awesome, thanks!

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  25. Thanks for the tip

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  26. It helped me , very simple to follow guide :)
    zaib

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  27. cheers, this guide worked for me

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  28. Do NOT attempt to fix this issue using FixIt! Your computer will not boot! Classic Microsoft! It would be funny if it wasn't such an old joke.

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  29. It's an UAC Problem. Just deactivate it in user, then activate Office. You can after reactivate UAC.

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  30. Thank you so much. Problem solved! Used the "run as admin" method.

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  31. This worked and thanks for the advise.

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  32. Thank you for the advice the shift-Cntrl-right click method to run as administrator worked for me. This was the easiest solution, been trying others for days.

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  33. Thanks for your infomation :)

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  34. Excellent...thank you

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